Hotels

Silken Puerta America - 5* - Madrid
Avenida de América 41, Madrid 28002

The hotel is located near the city centre, only 10km from the airport. 18 prestigious architects and designers such as Norman Foster, Zaha Hadid or Jean Nouvel have united their dreams to create this project with a different exclusive design on each floor and exterior views from all guestrooms.

What's unique?
Its good connection to the public transport system allows guests easy access to all interesting areas of Madrid.

Hotel facilities

• 24 hour security
• Room Service
• Air Conditioning
• Air-conditioning in public areas
• Banqueting facilities *
• Car rental desk*
• Concierge
• Currency Exchange*
• Dry cleaning
• Elevator/Lift
• Express check-in/check-out
• Express check-out
• Free newspaper
• WI FI connection free of charge(r)
• Gardens
• Gift Shop*
• Ice machine
• Laundry*
• Library
• Limousine Service
• Lobby bar*
• Luggage room
• Medical service
• Night Porter
• Parking*
• PC for guests in the lobby*
• Porter
• Postal and fax service*
• Private car transfers*
• Reception (24 hours)
• Reception desk
• Safety deposit box
• Safety Deposit Boxes
• Shoe shine
• Gift Shop
• Theatre reservations*
• Valet parking
• VIP services(r)
• Wellness area
• Wi-Fi(r)
• Premiere TV
• 24 hour concierge

*May incur an additional cost
(r)This facility is room dependent

Leisure facilities

• Excursion program
• Gym
• Indoor Pool
• Night club
• Sun Beds
• Turkish bath

Disabled facilities

• Disabled parking
• Accessible Rooms

Room facilities

• Room Service
• Radio
• Bathrobe
• Cable television*
• Climate Control
• Complimentary toiletries
• Daily housekeeping
• Double-glazed windows
• Flat screen LCD TV(r)
• Slippers
• Steam shower
• Tea/coffee facilities
• Telephone*
• telephone in bathroom*
• Television
• Turndown service(r)
• Voicemail
• Wake-up calls
• High speed internet connection *(r)
• Work desk with lamp
• Modem Access
• Hairdryer
• Mini-bar*
• Pay TV*
• Make-up mirror
• Safe free of charge
• Plasma TV screen
• Private bathroom with bathtub
• Private bathroom with bath/shower
• Heating
• Living area(r)
• Iron (on request)
• Hydroshower
• PC with free internet access(r)

*May incur an additional cost
(r)This facility is room dependent

Business facilities

• Audio/Visual Equipment *
• Business Centre*
• Business facilities*
• Conference Centre*
• Conference Rooms*
• Courier services*
• Digital Lines*
• Fax*
• Meeting Rooms*
• Modem Access*
• Overhead projector*
• PC for Guests*
• Photocopying*
• Printer*
• Secreterial Service*
• TV*
• video conferencing*

*May incur an additional cost

Local attractions

• The Prado Museum, Thyssen Bornemisza, Reina Sofia:  2.0 Kilometre
• Concerts, ballet, zarzuelas:  3.5 Kilometre
• Financial center:  1.0 Kilometre
• Fashion nightclubs:  1.0 Kilometre
• Historic city center:  3.5 Kilometre

Nearest transport links

• Avenida de America - 300m
• Cartagena - 15m
• City centre
• Nuevos Ministerios - 2km

Payment information

• American Express
• Diners Club International
• 4B
• Maestro
• Mastercard
• Tarjeta 6000
• Visa
• Visa Electron

Policies

• Charge first night cost up to 24 hrs before check-in, else 100%
• Children welcome
• Pets not permitted
• Smoking permitted in designated guest rooms